klabet Privacy Policy

This page describes what we collect when you use klabet and how we keep that data protected. We at klabet take account security and data handling seriously—our platform serves users across Indonesia and supported jurisdictions, and we follow strict protocols to safeguard your personal information.

When you deposit via DANA, e-wallet, mobile banking, or any of our supported payment methods, when you place a bet on Liga 1 or the Piala AFF, or when you play our live-dealer tables, we collect information about who you are and what you do on our platform. This policy explains what that means, who has access to it, and what rights you have.

What We Collect on klabet

We collect your email, phone number, and full name during account creation. We also ask for your date of birth and Indonesia national ID number (KTP) as part of our KYC verification—this is a legal requirement, not optional, and we use it only to confirm your identity. When you verify on klabet, we may hold a copy of your ID and a selfie photograph to meet regulatory standards.

We collect transaction data whenever you deposit or withdraw funds. If you use DANA, we receive confirmation of that payment. If you use e-wallet or mobile banking, local payment, or online payment, we record the transaction ID, amount, and timestamp. We also log which game you played, how much you wagered, and the outcome—this data lives on our servers and is essential for dispute resolution and audit trails.

We collect device and browser information: your IP address, operating system, browser type, and device identifiers. We use cookies to remember your login session and preferences on klabet. If you access klabet from Jakarta, Surabaya, Bandung, or Medan, we log your approximate location based on IP to enforce jurisdiction restrictions.

Third-Party Data Processors

We do not sell your data. However, we share certain information with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to complete your transactions. We also work with hosting providers whose servers may sit outside Indonesia. We do not store your full credit card details—payment gateways handle that directly and only send us confirmation codes. We may also share anonymized betting data with our odds providers to maintain fair markets.

Your Rights on klabet

You can request a copy of all data we hold about you on klabet—email our support team and we will provide it within 14 days. You can ask us to correct inaccurate information or delete your account. Note that deletion does not erase transaction records we are required to keep for 5 years under Indonesian financial law. If we process your data unfairly, you have the right to object. We will not discriminate against you for exercising these rights.

We keep your data encrypted in transit and at rest. We use two-factor authentication on all administrative access to klabet systems. Our staff undergoes regular security training. If we discover a breach, we will notify you within 72 hours. We do not share your password with anyone, and our support team will never ask for it.

This policy applies whenever you use klabet. klabet services are available only where local law permits—if you access klabet from a jurisdiction where online gaming is not permitted, you do so at your own risk. We may close your klabet account without notice if we detect activity from restricted regions. Questions about how we handle your data? Contact our support team through the klabet website, and we will respond within one business day during Idul Fitri, Idul Adha, Imlek, and regular business hours.